All work including parts, (excluding bulbs) will be covered by a 12 month guarantee (some parts will be covered by an additional manufacturer's warranty)
If we find any faults within the caravan which can't be repaired within the allocated time for the service, or require additional parts, then we will inform you with an estimated cost before proceeding with the repair or re-arranging a date for completion of the repair.
If there are any faults that you are aware of prior to your repair date which you would like repaired at the time of service, please inform us in advance to ensure we have correct parts and allocate sufficient time.
We will stamp your service book (this should be left in the caravan) and leave you with a copy of the service sheet for your records. Please keep your original VAT invoice as proof of servicing.
Payments must be made on completion of work.
Quality Caravan workshop
It is essential that your caravan is completely empty of all personal items. Our engineer requires unimpeded access to all cupboard walls, ceilings and bed locker walls to carry out protimeter checks and visual inspection of ventilation, water pipes, wires and mountings.
We do not require your step, corner steady brace or wheel brace. You should leave your pump, gas cylinder, 230v cable, motor mover handset and locking wheel key (if fitted) in the caravan.
Please ensure your toilet is clean and the holding tank is empty. Thank you.